Cititel Mid Valley

The staff were extremely helpful and offered connecting rooms which is useful considering i was traveling with elderly. The rooms looked clean and the water pressure of the shower is great. Also the location of the hotel has been one of the main factors i choose to book here.

Breakfast selection was good.

Clean, comfortable room with sufficient amenities. Bed was comfy, tv had basic channels. Had fan, which is a plus for people who dont need the aircond. Staff were helpful and polite. Easy access to Midvalley Megamall and also Boulevard offices is a short walk away.

Double deluxe room was spacious, will definitely book this room type for all my family members on our next trip. And when we encountered issues of faulty kettle, water heater, door sensor and needed an extra bed, we were pleasantly surprised that housekeeping staff turned up within 15 mins to assist/rectify! The convenient location of the hotel within shopping malls and with sheltered access to the Abdullah Hukum LRT station is beyond our expectation!

Room has been refurbished and updated since the last time we were here in 2019. Room was in good condition on arrival and comfortable. Reception was also very quick to send maintenance when the lights in our room went out.